Cancellation Policy

For Cancellations of your entire stay:

CATEGORY A: If you have booked 1 (one) or more Villas with a full Payment at confirmation, you will be entitled to any on the following options based upon how many days notice we receive of your cancellation.

Cancellations made with a notice of 42 or more days:

Option 1: Receive a refund minus the cost of one night per villa less fees (3% tax and 4% bank commission).

Option 2: A 100%  credit to be used within 1 year toward another reservation (excluding blackout dates as Christmas and New Year’s).

Cancellations made with notice of 41 to 28 days:

Option 1: 50% refund less fees (3% tax and 4% bank commission).

Option 2: 100% credit applied to future stay to be used within 1 year (excluding blackout dates such as Christmas, New Year’s).

Cancellations made with notice of 27 to 21 days:

75% credit toward future stay per villa or 25% refund less fees (3% tax and 4% bank commission)

Cancellations made with notice of 26 to 10 days:

50% credit but no cash refund

Cancellations made with notice of 9 to 6 days:

25% credit

Cancellations made with notice of 5 to 0 days:

Zero credit and zero refund.

CATEGORY B: If you have booked 1 (one) or more villas and chose 50% payment at confirmation.

  • Final payment is due 30 days (90 if attending a wedding) of your arrival date, via Credit Card or PayPal, unless alternative arrangement is made directly with our office.
  • No refunds or credits are available with this option.
  • If you chose Category B and later followed up with full payment this does not change your original choice and you will remain in Category B.

If you need to cancel one or more nights of your stay but not the entire reservation, please read carefully:

Cancellations made with a notice of 120 days or more

Option 1: Receive a refund (less fees – 3% tax and 4% bank commission) for the cancelled night(s)

Option 2: Receive a full credit for the cancelled night(s) to be used within 1 year toward another reservation (excluding blackout dates such as Christmas and New Year’s).

Cancellations made with a notice between 119-60 days

  • Refund will apply only if we are able to re-rent the unit for the canceled night(s).
  • Refund will be less fees (3% tax and 4% bank commission), and depends upon the rate we are able to recover.

Cancellations made for night(s) with less than 60 days notice will not receive a refund.

Important: If you are unsure of the number of nights you require, please consider carefully, as we cannot often issue a refund or credit for cancelled nights. Please book only the nights you are certain you need, 3 night minimum if a weekend is included. If you only book 3 nights we can often extend your stay with at least 60 days notice.